Privacy Policy

At c7ccc, your privacy is a core commitment, not an afterthought. This Privacy Policy explains in plain terms what personal information we collect when you use the c7ccc platform, why we collect it, how we use it, and the choices you have regarding your data. Please read this document carefully before registering or placing any bets.

This policy applies to all users of c7ccc, including visitors browsing our website and registered players accessing casino games, sports betting, cricket betting, slots, and crash games. By accessing or using c7ccc, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Our Privacy Commitments at a Glance

1. Information We Collect

c7ccc collects only the information that is necessary to provide you with a safe, legal, and enjoyable gaming experience. We collect information in three primary ways: directly from you during registration and account use, automatically when you interact with our platform, and occasionally from trusted third-party identity or payment verification services.

1.1 Account Registration Data

When you create a c7ccc account, we collect the following personal details to verify your identity, comply with responsible gaming obligations, and process your financial transactions:

1.2 Automatically Collected Technical Data

When you visit or use c7ccc, our servers and analytics systems automatically record certain technical information about your device and session. This data helps us maintain platform stability and detect fraud:

1.3 Transaction and Gaming Activity Data

Every deposit, withdrawal, bet placement, game session, and bonus claim generates a transaction record on our platform. These records are retained for regulatory compliance, dispute resolution, and responsible gaming monitoring. This includes deposit amounts processed via bKash, Nagad, or Rocket, game outcomes (cricket betting results, slots RTP data, crash game history), and bonus wagering activity.

2. How We Use Your Information

c7ccc uses your personal information only for legitimate, clearly defined purposes. We do not engage in speculative data processing. Specifically, we use your data to:

• Create and manage your c7ccc account, including age verification (21+ requirement) and KYC compliance checks.
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods in BDT (৳).
• Deliver and improve our platform services, including cricket betting, live casino, slots, and crash games.
• Provide customer support, resolve disputes, and respond to queries submitted via email or live chat.
• Monitor for fraud, money laundering, and other suspicious activity to keep the platform safe for all players.
• Send you account-related service messages (e.g., deposit confirmations, bonus notifications, security alerts). We do not send unsolicited marketing emails without your explicit consent.

We process your data on the legal bases of contractual necessity (to deliver the service you signed up for), legitimate interest (fraud prevention and platform security), and legal obligation (regulatory compliance). We will never use your data for purposes that are incompatible with these stated aims.

3. Sharing of Your Information

c7ccc does not sell, rent, or otherwise commercially share your personal data. However, in limited, specific circumstances, we may share your data with the following categories of recipients:

3.1 Service Providers

We engage trusted technology and infrastructure partners — such as payment processors (bKash, Nagad, Rocket gateway integrators), game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), KYC verification platforms, and cloud hosting services — who process data strictly on our behalf and under binding confidentiality agreements. These partners are not permitted to use your data for their own commercial purposes.

3.2 Legal and Regulatory Obligations

c7ccc may disclose your personal information to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction when required to do so by applicable law or by a valid legal order. We will, to the extent permitted by law, notify you before making such a disclosure unless doing so would compromise an investigation or cause harm.

3.3 Business Transfers

In the event that c7ccc undergoes a merger, acquisition, or sale of all or part of its assets, user data may form part of the transferred assets. You will be notified via email or a prominent notice on our platform at least 30 days before your personal data becomes subject to a different privacy policy, and you will retain the right to request deletion of your data prior to any such transfer.

4. Cookies and Tracking Technologies

c7ccc uses a minimal, responsible approach to cookies. We use only the following categories of cookies on our platform:

• Essential cookies — required for core platform functionality such as maintaining your login session, remembering language preferences, and keeping your shopping cart or bet slip intact during a session. These cannot be disabled without breaking the platform.
• Analytics cookies — anonymised, aggregated data about how users navigate c7ccc (page visit counts, session durations, popular game categories). This data cannot be traced back to any individual user.
• Security cookies — used to identify and prevent suspicious or malicious activity, including bot detection and fraud signals. These protect your account from unauthorized access.

We do not use third-party advertising or behavioural tracking cookies. Your browsing history on c7ccc is not shared with ad networks, data brokers, or social media platforms. If you wish to manage cookies, you may do so through your browser settings, though disabling essential cookies may affect platform functionality.

5. Data Retention

c7ccc retains your personal data for as long as your account is active and for a reasonable period thereafter, or for as long as is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When you close your c7ccc account, we will delete or anonymise your personally identifiable information within a commercially reasonable timeframe, except where retention is required by law. Financial transaction records may be retained for up to 7 years to satisfy anti-money laundering regulatory obligations.

6. Data Security

c7ccc implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes SSL/TLS encrypted data transmission, secure password hashing (bcrypt with salt), firewalled server infrastructure, restricted internal staff access on a need-to-know basis, and regular security audits.

While c7ccc takes all reasonable precautions, no internet-based system is entirely immune to security risks. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable notification requirements and take immediate remediation steps. We encourage you to use a strong, unique password for your c7ccc account and to never share your login credentials with anyone.

7. Your Data Rights

As a c7ccc user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account details:

• Right of Access — You may request a copy of all personal data we hold about you.
• Right of Rectification — If any of your personal data is inaccurate or incomplete, you may ask us to correct or update it.
• Right to Erasure — You may request deletion of your personal data, subject to our legal retention obligations.
• Right to Restrict Processing — You may ask us to temporarily stop processing your data in certain circumstances, such as when you are contesting its accuracy.
• Right to Object — You may object to our processing of your data where we rely on legitimate interest as the legal basis, including for direct marketing purposes.

We will respond to all valid data rights requests within 30 days. In complex cases we may extend this by a further 30 days, and will inform you of the extension and the reason for it. We will never charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive.

8. Third-Party Services

c7ccc integrates with reputable third-party service providers to deliver its full range of gaming and payment services. These include game content providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, as well as payment gateway partners for bKash, Nagad, Rocket, Visa, and Mastercard. Each of these providers operates under its own privacy policy and data processing agreements.

c7ccc is not responsible for the privacy practices of external third-party providers beyond our contractual agreements with them. We strongly recommend reviewing the privacy policies of any third-party service you interact with directly, particularly payment wallet providers like bKash and Nagad, whose apps you may use independently of our platform.

9. Children's Privacy

c7ccc is strictly an adult gaming platform. We do not knowingly collect, process, or store personal data from individuals under the age of 21. All users must confirm they are 21 years of age or older at the time of registration. If we discover that a user under 21 has registered an account or provided us with personal data, we will immediately suspend the account, refund any deposited funds, delete all associated personal data, and report the matter as required by applicable regulations.

If you are a parent or guardian and believe your child under 21 may have accessed or registered on c7ccc without your knowledge, please contact us immediately at [email protected]. We will investigate and act promptly.

10. Changes to This Privacy Policy

c7ccc reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent in-platform notice at least 14 days before the changes take effect.

Your continued use of c7ccc after any such changes have been notified to you constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised terms, you should stop using the platform and may request account closure and data deletion as described in Section 7 above.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how c7ccc handles your personal data, please reach out to our support team. We are committed to resolving privacy queries promptly and transparently.